thru Adaptive Marketing Practices
What makes Hoshin so unique over other planning methods is the effort that is put into the cascading effect of the Hoshin plan. This effect is called “Catchball”. Catchball drives the strategic planning process into every level of the organization and every employee and provides them the opportunity to define how they will contribute to Read More …
I highly recommend this book if you want to attempt using a Hoshin Kanri approach without the use of an external consultant. This book is one of the better “how to” guides available, Policy Deployment & Lean Implementation Planning: 10 Step Roadmap to Successful Policy Deployment Using Lean as a System. The book is an Read More …
Hoshin Kanri is a management system that creates a method of policy deployment in the form of both organizational and employees goals. It is a step by step implementation and review process from a systems approach perspective for change. In the simplest form, top management sets a vision and bottom line employee sets the tactics. Read More …
Bob Thompson is founder and CEO of CustomerThink Corporation which includes being editor-in-chief of CustomerThink.com, the world’s largest online community dedicated to helping business leaders develop and implement customer-centric business strategies. In a short podcast, edited out of last weeks podcast (either Bob or I talked to long) What It Really Means To Be Customer Read More …
Matt Wrye, a Lean Implementer that has a passion for continuous learning was my guest on the Business901 podcast, Developing a Learning A3 and the transcription, Developing a Learning A3 Transcription. We discussed using the tool of A3 for their learning reports. Below are several formats for your use. I recommend viewing one before reading Read More …
Description of the Components of the A3 Countermeasures Identify countermeasure(s) to eliminate the root cause(s): we either get paralyzed by analysis or we jump to this point, offering solutions too quickly. If the problem is well-defined and the root cause is verified then the appropriate countermeasures are seldom difficult. This is where if you walk Read More …