Participation is the Platform

I ended my last blog post, What Happened to My Linear World, with the statement… Reality was that the world had more influence on what I was doing, and I had less control. My planning became more frequent and less conclusive; I discovered I was no longer living in a linear world. What should I Read More …

What Happened to My Linear World

I grew up in the manufacturing world. I think I might have learned how to weld before I learned how to walk. I ended up putting myself through college along with help from the G.I. bill as a welder and later moved into industrial drafting. I even built process equipment. I loved process mapping; value Read More …

A Case for 2 Vision Statements

When you read most vision statements, at best, they provide lip service to the customer. I have a tendency to agree, your vision statement should be about you. In a past podcast, Ari Weinzweig, one of the founding partners of Zingerman’s Community Businesses discussed his ideas of writing a vision, when he said; The visioning Read More …

An Outsiders View on a Lean Implementation

In this 2nd part of 2-part podcast, Bob Petruska, author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters, discusses what he has learned about  Sur-Seal Corporation. Bob is working with Mick Wilz, Director of Enterprise Excellence and Co-Owner of Sur-Seal Corporation, on one of the tracks, Keep Your Organization’s Chain Read More …

Good Work is About Vocation,

One of the founding partners of Zingerman’s Community Businesses and the author of a number of articles and books on food and businesses, Ari Weinzweig commented on what it takes to lead an organization. An excerpt from the podcast is below. However, I encourage you to skip the blog post and review the entire transcription. Read More …