Are you struggling to define your Target Market?

This outline is not an in-depth user analysis by any stretch of the imagination. It is more for the product-orientated company that needs a simple wake-up call about defining their customer base. I still struggle with narrowing the focus of customers when face with the decision of where to direct their marketing efforts. This outline Read More …

Mediation and The Brain – The Facts

I wrote several blog posts early this week, Empathy is the Fundamental Principle of Understanding. and Hi-Octane Innovation for your Brain that discussed several uses of meditation. I said in one blog post: Few of us will argue over the power of meditation. It can prove beneficial by providing us clear thought and more energy. Read More …

Unexpected path from Unger to Zaki Warfel

UX Designer and author, Russ Unger is next week’s podcast guest. We focused primarily on his new book, Designing the Conversation: Techniques for Successful Facilitation (Voices That Matter). However, I could not resist discussing a favorite book of mine that he wrote several years ago and a 2nd edition was recently published,  A Project Guide Read More …

Handling Impossible Projects

Michael Dobson (@sidewisethinker), author of Project: Impossible – How the Great Leaders of History Identified, Solved and Accomplished the Seemingly Impossible – and How You Can Too! was my guest last week in the podcast, How do you Handle an Impossible Project? This is a transcription of the podcast. Download or view the PDF: Handling Impossible Projects Read More …

Empathy is the Fundamental Principle of Understanding.

From my blog post, Do you only Listen through your Ears?: Empathy is a major differentiator between the traditional process methodologies of Six Sigma, and I say this tongue–in-cheek, Lean. Many times when you review Design for Six Sigma, Lean Startup, Lean Product Development, and Lean Design (the list goes on), seldom when you search Read More …

Uncovering Compelling Insights

Steve Portigal. author of Interviewing Users: How to Uncover Compelling Insights, is the founder of  Portigal Consulting. He has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. His work has informed the development of mobile devices, medical information systems, music gear, wine Read More …